You may have noticed that many students and staff are having issues with files not appearing in the Google Drive app. I have a shared Google Drive folder with students and, for some reason, new files that I’ve added are not appearing in the folder. It’s as if the folder can’t refresh to show these new files.
It’s a known issue, and Google is aware of the problem. So far, the only thing that seems to fix the problem is to delete and reinstall the Google Drive app. However, this is not a permanent fix. Some students have done this a few times, but the issue keeps happening.
I reached out to Greg Kulowiec from EdTechTeacher. He suggested a different approach. Rather than delete the app, just have students sign out of their account, then sign back in. This too seems to fix the problem. I’m not sure yet if it’s a permanent fix or not, but it’s worth a try. Hopefully, Google will get this resolved soon!